Orders
PayComet Refund Guide
Partial or total Refunds
Partial or total refunds can be executed from the Order Detail of the orders that have been completed. More details below
TOTAL RETURN: By clicking directly on the “Refund” button, the total refund of the amount will be made. The order will be placed in the status configured in the module for Refunded OrderSome readersStripe Refund Guide
Waitry allowes you to manage your money freely. If a user demands a refund due to a failed order, the refund must be done through Stripe. For this situation, the following points of said payment system are taken into consideration:
How do I get my money back?
Once Stripe has sent you an email saying a refund has been made, click the link that will take you to that charge in Stripe and upload whatever evidence you may have that proves the charge is legit. Stripe will deliver that informatioFew readersHow to register an order as "Paid" ?
Here we will see the way in which we can register as "PAYMENT" an order. It's very easy, let's start!
If your way of working is only by credit card, then the order will be shown as "paid" automatically once the order is confirmed, having previously configured the means of payment.
If your way of working also consists of the CASH payment method, we can register the order as "paid" with the following steps:
This way, an order that is NOTFew readersHow to apply a discount on an order?
If you want to make a discount within a diner's order, we can generate it. By following the steps below you will know how it should be configured. let's get started! 🚀
1 - Inside our store, we must go to the configuration wheel ⚙️ which is located next to the name of our store.
Once in the configuration of our store, you must press the 3 vertical dots in the upper right corner % Discounts.
(https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screen-shot-2022-12-12Few readersHow to send a notification to the customer?
It is important that you have the possibility to contact your customer after he has placed an order. In Waitry you will be able to inform them of any eventuality. When using the digital menu, your customer will enter a contact number that you can display next to their order information:
You can also click on the bellFew readersOrders Management
In this article we will learn how to manage orders
Order views
In Waitry, the best way to manage orders is to access the orders tab in the side menu.
When we access this tab, we will see all the services provided by our store and the orders, as we receive them, will be displayed in the corresponding service.
For example, thisSome readersHow to see the Order History
Keep track of all the orders that come into Waitry! 📝 You will be able to export the history to an excel and access the associated data 🙂
Step 1: go to the Orders tab.
Step 2: Once there, click on the 3 horizontal lines and select ORDER HISTORY.Popular
