How to manage the Digital Queue?
In this article we’ll show you how to use the “Digital Queue” feature to organize the waiting times and customer flow in your venue. The Line module was created so that your customers don’t need to actually be there to know when they can come in. First, go to the Queue module on the side menu. Once inside we must check the QR list of the venue. ThisPopularSelf-service totem
Do you have a Kiosk/Totem in your store and want to set it up for your customers to self-order? We are going to configure the device from scratch, for that you will need to login to the Waitry app and start your session with an email administrator. Steps to configure the Totem device with Waitry in Kiosk mode: Open Waitry and log in with an Administrator level user. When logging in Waitry may ask you if you want to configure that deviceFew readersBookings Management
In Waitry you will be able to start managing the table reservations for your venue. Let's get started! In order to access the reservation management we will position ourselves in the sidebar, in the BOOKINGS section. Once opened the section of BOOKINGS we will go to ADD. (https://storage.crisp.chat/users/helpdeskFew readersHow to manage the Digital Queue manually
As we have learned in our guide on How to manage the digital queue, you already know how to manage our Digital Queue tool. Now we will learn how to manage this configuration manually. We have the possibility to send a notification to the user through the bell button or, also, we can send them a Whatsapp message to confirm that their table is ready. We can assign tables when they are available, add notes within the reservation, confirm that the person did not show up or remove from the list. 4 !Few readers