PayComet Refund Guide

Partial or total Refunds

Partial or total refunds can be executed from the Order Detail of the orders that have been completed. More details below



TOTAL RETURN: By clicking directly on the “Refund” button, the total refund of the amount will be made. The order will be placed in the status configured in the module for Refunded Orders
PARTIAL RETURN: You must indicate an amount and click “Refund”. This will refund the amount indicated on the customer’s card, but will not change the status of the order

A comment will be added with the status of the return

Example after a partial refund of 2.99 EUR

Updated on: 10/04/2023