PayComet Refund Guide

Partial or total Refunds

Partial or total refunds can be executed from the Order Detail of the orders that have been completed. More details below

• TOTAL RETURN: By clicking directly on the “Refund” button, the total refund of the amount will be made. The order will be placed in the status configured in the module for Refunded Orders
• PARTIAL RETURN: You must indicate an amount and click “Refund”. This will refund the amount indicated on the customer’s card, but will not change the status of the order

A comment will be added with the status of the return

Example after a partial refund of 2.99 EUR

Updated on: 10/04/2023