How to send a notification to the customer?

It is important that you have the possibility to contact your customer after he has placed an order. In Waitry you will be able to inform them of any eventuality. When using the digital menu, your customer will enter a contact number that you can display next to their order information:

You can also click on the bell and set a message that will appear on their cell phone, on the order confirmation screen:







You will get an instant notification with the message entered:




Remember that you can also set custom messages, one for each step you have configured for your orders. If you want more information about this, we recommend the specific order steps guide.

Updated on: 10/04/2023