> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.waitry.net/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to customize the messages of the order steps?


${youtube}[Order Steps configuration](z596bdUGMGg)

## At Waitry we offer you the possibility to determine different messages for your customers, according to the status of their order .

This way, you will keep your customer informed at every step of their order

### How to set up notification messages

1.   Log in to Waitry with your username and password.
2.  Click on the wheel icon ⚙️ corresponding to settings, in the right corner of your screen.
4.  Click on the **SET STEPS** button.
5.  There you will find a text field for each step and you will be able to include the desired message. Personalize them as you wish! 

![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screenshot1_1opsq8q.png)

5.  You can enable and disable the steps that you want to keep or avoid as part of the logical process

![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screenshot2_9ovy9d.png)

6.  Press Save and you’re done!

If you wish, you can also configure the notification messages that are sent to the user at each step.

