> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.waitry.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Bookings Management

In Waitry you will be able to start managing the table reservations for your venue. Let's get started!

${youtube}[Reservation Management](O7uMGUhlUls)

In order to access the reservation management we will position ourselves in the sidebar, in the **BOOKINGS** section.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screen-shot-2023-02-01-at-1645_1taujv5.png)

1. Once opened the section of _BOOKINGS_ we will go to **ADD**.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screen-shot-2023-02-01-at-1645_s1wgxq.png)

2. When we open the new screen we will be able to enter an existing customer or a new customer. For an existing customer, we will enter the email in the field that says **"Enter email, phone or department "**. If it finds the customer, it will bring the most relevant data (email, name and surname). If it does not find it, we will load it as a new customer with all the requested data.

![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/image_ljayr2.png)

3. We fill in all the fields.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/whatsapp-image-2023-02-02-at-1_y5hyj3.jpeg)

4. Save the changes.

5. When saving and confirming the reservation we will be able to visualize the loaded table.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screen-shot-2023-02-02-at-2008_5ino.png)

6. On the right side we can find __"3 points in vertical"__. If we select it, different options will appear: _Details, Edit, Cancel, Delete_.


**CUSTOMER VIEW IN THE APP**.

For the user who has booked a table in your local can see the reservation generated:

1. In the app, go to the _"3 horizontal stripes"_ in the upper left corner. When the side options open, select **"MY BOOKINGS "**.

![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/booking-1_hfzpb0.jpeg)

2. Selecting this option will direct us to the reservations we have made with our Waitry account:


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/booking-2_7h0o0g.jpeg)

3. Within the same option that appears, if we select, we will see the complete details of the reservation.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/booking-3_191hp2d.jpeg)

4. That's it! You have learned how to generate a reservation in your local.

### We can also generate a reservation through the web site that you have contracted with Waitry.

1. To do this we will go to our website, in this site will show a booking window with calendar selection, schedule and number of people. There you can add comments, if you wish.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screen-shot-2023-02-02-at-2137_dvq1ri.png)

2. Once we have completed all the fields, we will be asked to confirm the reservation. To do this, we can upload the data of the person who made the reservation.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screen-shot-2023-02-03-at-0018_1snfo64.png)

3. Finally, if we have completed the previous fields, the system will send an email to the person who requested the reservation. Confirming the following steps will make the reservation effective.


![](https://storage.crisp.chat/users/helpdesk/website/d1ab53f350bba000/screen-shot-2023-02-03-at-0019_kzon4v.png)